Proof of delivery and customer notifications
Every delivery is confirmed, and customers can be notified, so handover is documented and nobody has to guess whether goods arrived.
- Confirmation
- Every delivery
- Notifications
- Customers can be notified
- Record
- Handover documented
- Details
- Confirmed when you enquire
When goods arrive, you should be able to show it.
Delivery confirmation is part of how we run B2B deliveries.
The exact form of proof and how notifications are sent are confirmed with you when you enquire, so this page doesn’t promise a specific method.
Why a documented handover matters
Settles questions quickly
If someone asks whether goods arrived, there is a record to point to.
Supports your accounts
A documented handover helps when invoices, returns or queries come up.
Keeps customers informed
Customer notifications mean the receiving business knows when to expect goods.
Reduces guesswork
Dispatch, accounts and the customer work from the same information.
From handover to record
Delivery
The van arrives and goods are handed over at the destination.
Confirmation
Delivery is confirmed, giving you proof of delivery.
Notification
Customers can be notified, depending on what you set up with us.
Follow-up
If a question comes up later, the confirmed handover is there to refer to.
Where it matters most
Documented handover is most valuable where goods change hands between businesses: suppliers delivering to retail stores, manufacturers delivering to a customer’s site, distributors passing goods on.
In each case the person who ordered, the person who sent and the person who received all want the same answer to one question: did it arrive?
Decide what you need from confirmation
Bring these points to your enquiry.
- What form of proof you needSo we can confirm what is possible.
- Who should be notifiedAnd at what point in the delivery.
- What your own customers expectTheir requirements shape yours.
- How you will receive the recordAnd how long you need to keep it.
Ready to talk about your delivery?
Send the details and the team will tell you what can be done.
Questions and answers
Can’t see your question? Call or email and we will help.
Delivery is confirmed at handover. The form it takes is agreed with you when you enquire, and this site doesn’t describe a specific method.
Customers can be notified. Tell us who needs to know and when, and we will confirm how that can work.
We don’t describe a specific notification channel on this site. Ask when you enquire and we will confirm what is available.
Ask us how delivery records are shared for your jobs when you enquire.
Send an enquiry
Tell us about your proof of delivery & customer notifications requirement
Give us as much detail as you can. We reply by phone or email, Monday to Friday, 8:00 AM–6:00 PM.
- Telephone
- +44 (0)161 669 1656
- Mobile
- +44 (0)788 888 0222